Refund policy

At Staghide, we want you to be completely satisfied with your purchase. If you're not, we’re here to help.

1. Returns:
You may return unused and unworn items within 14 days of receiving your order. Items must be in their original condition, with all tags and packaging intact.

2. Non-Refundable Items:
Custom orders, sale items, and products marked as non-returnable are not eligible for returns.

3. Refunds:
Once we receive and inspect your return, we will process a refund to your original payment method within 1-2 business days. Shipping fees are non-refundable, and you will be responsible for return shipping costs.

4. Exchanges:
We currently do not offer exchanges. If you would like a different product, please return the original item and place a new order.

5. How to Return:
To initiate a return, please contact us at info@staghide.com with your order number and reason for return. We will provide you with instructions for returning the item.

6. Damaged or Defective Items:
If your item arrives damaged or defective, please contact us within 3 days of receiving your order, and we will resolve the issue promptly.

Thank you for shopping with Staghide!